Privacy Policy

Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect and use your personal information under specific circumstances. It also outlines the procedures we follow to safeguard your data and describes the options available to you regarding the collection, use, and disclosure of your personal information. By visiting our website directly or through another site, you agree to the practices described in this policy.

The protection of your data is extremely important to us. Therefore, your name and other personal information are used in accordance with this Privacy Policy. We collect information only when necessary or when it is directly relevant to our transactions with you.

We retain your data in accordance with the law and use it only for the purposes for which it was collected.

You may browse the website without providing any personal information. Your identity remains anonymous during your visit unless you have an account on the website that you access using a username and password.

1 – Data We Collect

We may need to collect your personal information when you register an order to purchase a product from our website.

We collect, store, and process your data as necessary to complete your purchase and to address any potential claims that may arise later, as well as to provide you with our available services. Personal information we may collect includes, but is not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card-related information.

We use the information you provide to process your orders and to offer you the services and information available on our website. Additionally, we may use your data to manage your account, verify online transactions, audit data downloads, identify website visitors, and improve website design and/or content. We may also conduct demographic research and send users relevant information such as product or service updates (unless you opt out of communication).

We may contact you by email with product or service details if you choose to receive such communications. If you prefer not to receive promotional or marketing emails, you may unsubscribe at any time.

We may provide your name and address to third parties for the purpose of delivering your order (e.g., courier or supplier).

We might store details related to your current order, but for security reasons, these cannot be retrieved directly. By logging into your account, you can view your personal information and purchase history. You are responsible for maintaining the confidentiality of your login details, and we are not liable for any misuse of your password unless due to our error.

Other Uses of Your Personal Information

We may use your personal data for surveys and marketing research, based on your consent, for statistical purposes while ensuring full confidentiality. Your email address will not be disclosed unless you choose to participate in competitions. Survey responses are stored separately from your email.

We may send information about our website, other related websites, products, sales, newsletters, or offers. If you no longer wish to receive this information, you may click the “Unsubscribe” link in any email, and we will stop sending such communications within seven business days.

We may use anonymized data (that does not identify you) for purposes such as identifying user locations, tracking website visits, or analyzing email link clicks. Such data may be shared with third parties like advertisers but will never identify you personally.

Competitions

For any competition or contest, collected data is used to notify winners and announce our offers. You can find specific participation terms in the details of each competition.

Third Parties and Website Links

We may share your information with companies within our group, agents, or contractors for purposes described in this Privacy Policy. For example, third parties may help deliver products, process payments, conduct marketing research, or support customer service.

We may also exchange information with third parties to protect against fraud or reduce credit risk.

If our company or part of it is sold, database records containing your information may be transferred to the new owner.

Except as stated in this Privacy Policy, we will not sell or disclose your personal information to any third party without your prior consent unless required by law.

Our website may contain third-party advertisements or links to other sites. Please note that we are not responsible for their privacy practices or content.

2 – Cookies

Accepting cookies is not a requirement to visit our website. However, certain website functions—such as the shopping cart—will not work unless cookies are enabled.

Cookies are small text files stored on your device that allow our server to identify you as a unique user. They help save time, such as remembering your identity when modifying your shopping cart.

Cookies do not contain personal or harmful information.

Our website uses Google Analytics, a service provided by Google, which uses cookies to analyze website usage. Google may transfer stored data to servers in the USA and may share it with third parties when required by law. Your IP address will not be linked to other Google data.

You may disable cookies through your browser settings, but doing so may limit your website functionality. By using our website, you consent to Google using your data as described above.

3 – Security

We use appropriate security technologies and procedures to prevent unauthorized access, loss, or destruction of your information. Personal data is stored on secure servers protected by firewalls.

Payment card details are encrypted using technologies such as SSL. While no system is 100% secure, we take all reasonable measures to protect your data.

We strongly advise you not to send your full card details via unencrypted electronic communication.

As part of our security measures, you may be asked to verify your identity before accessing your personal information.

You are responsible for keeping your password confidential.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal information we hold about you. You may also request corrections to any inaccurate data free of charge.

You also have the right to request that we stop using your personal data for direct marketing at any time.